Week 2 – Discussion Board 1

[Art Liebl]

In at least 250 words, discuss the benefits of doing a pre-session with Yourself, the provider and the patient? What are possible scenarios that might be avoided by doing a pre-session? Do you think it is always necessary to do a pre-session with providers? Reply to two fellow students by Monday.

[Yentel Mersoni]

Pré-session is a big tool to make the encounter between interpreter, patient, and provider works. Pré-session brings benefits mainly for the interpreter: at this moment the interpreter needs to make sure that his/her is prepared to speak to the patient and prepared to explain their role to the patient and to the provider. The interpreter will think about what type of encounter it is, what type of vocabulary will be used, and what they will talk to the patient about. In the pré-session, the interpreter will introduce him/herself to the provider and patient, separately, tell them the organization the interpreter represents, tell the patient that he/she can speak directly to the provider, and explain that the interpreter can’t give the patient advice or answer questions. Pré-session can make it easy for the provider to understand how the interpreter’s work works and it can help the patient feel more comfortable telling the interpreter everything that is happening and feel closer to him/her, facilitating the interpreter’s work.

We have four protocols to avoid problems with the provider and the patient: confidentiality, everything, flow, and first person. Confidentiality: the interpreter can not share the patient information with anyone, this is the reason the interpreter needs to clarify to the patient this protocol avoiding future worries for the patient. Everything: the interpreter needs to explain to the provider and the patient that everything they tell to interpreter will be interpreted, the interpreter is obligated to interpret everything said, avoiding to put the interpreter in a difficult situation. Flow: the interpreter has an important tool to make people to stop to speak, there is a signal for this. If the interpreter identifies that the provider or the patient is speaking very quick, the interpreter can use this signal to stop them. This protocol suggests the interpreter listen a maximum of 20 seconds to retain the information, avoiding misinterpretation. First person: this protocol suggests the interpreter speak in the first person as if the interpreter was the doctor or the patient, avoiding to create a distance between provider and patient.

Pré-session is one of the most valuable tools the interpret has as a medical interpreter to introduce yourself, talk about the roles and basically establish to patient and to provider how our work will be. If the pré-session doesn’t happen probably it will bring issues to the communication between interpreter, patient and provider.

[Yentel Mersoni]

1. Pre-session is a big tool to make the encounter between interpreter, patient, and provider works. Pre-session brings benefits mainly for the interpreter: at this moment the interpreter needs to make sure that his/her is prepared to speak to the patient and prepared to explain their role to the patient and to the provider. The interpreter will think about what type of encounter it is, what type of vocabulary will be used, and what they will talk to the patient about. In the pre-session, the interpreter will introduce him/herself to the provider and patient, separately, tell them the organization the interpreter represents, tell the patient that he/she can speak directly to the provider, and explain that the interpreter can’t give the patient advice or answer questions. Pre-session can make it easy for the provider to understand how the interpreter’s work works and it can help the patient feel more comfortable telling the interpreter everything that is happening and feel closer to him/her, facilitating the interpreter’s work.
2. We have four protocols to avoid problems with the provider and the patient: confidentiality, everything, flow, and first person.

Confidentiality: the interpreter can not share the patient information with anyone, this is the reason the interpreter needs to clarify to the patient this protocol avoiding future worries for the patient.

Everything: the interpreter needs to explain to the provider and the patient that everything they tell to interpreter will be interpreted, the interpreter is obligated to interpret everything said, avoiding to put the interpreter in a difficult situation.

Flow: the interpreter has an important tool to make people to stop to speak, there is a signal for this. If the interpreter identifies that the provider or the patient is speaking very quick, the interpreter can use this signal to stop them. This protocol suggests the interpreter listen a maximum of 20 seconds to retain the information, avoiding misinterpretation.

First person: this protocol suggests the interpreter speak in the first person as if the interpreter was the doctor or the patient, avoiding to create a distance between provider and patient.

3. Pre-session is one of the most valuable tools the interpret has as a medical interpreter to introduce yourself, talk about the roles and basically establish to patient and to provider how our work will be. If the pre-session doesn’t happen probably it will bring issues to the communication between interpreter, patient and provider.

[Alexandra Cumplido]

Hi all, my name is Alexandra I will be your instructor for the next 7 weeks. Please reach out to me if you have any questions regarding the course. My email is alexandra.ch91@gmail.com. Please submit all the assignments through the portal directly so I can grade it. I will be monitoring the discussion boards and assignments. It is a pleasure having you all in this course!

[Karen Sousa]

I agree it definitely is an important tool and it is important to be careful as an interpreter

[Karen Sousa]

The benefits of doing pre-sessions are that it will build our confidence in the field, as well as the patient and provider will expect of you as the interpreter. It also saves time and patient gets to know you, such as interpreter’s name, organization the interpreter represents, and tell patient they can speak to the provider, and that interpreter cannot give any medical advice nor answer any asked questions.
Possible scenarios that might be avoided while doing pre-sessions are (CEFF)
Confidentiality – patient can have a hard time explaining something because it can be personal or embarrassing health issues or concerns, remember to be mindful, respectful, and to keep information between patient, provider, and interpreter.
Everything- it is imperative that the patient knows that everything will be interpreted to the provider. When this happens patient might rethink what they don’t want the provider to know and avoid putting the interpreter in a difficult situation.
Flow- Interpreter is in charge of the communication, and to indicate to both the provider and patient not to provide too much information at a time, because it can make interpretation difficult and challenging.
First Person- the interpreter talks in first person as they are the doctor or patient. This protocol saves time and makes the relationship between the provider and patient more direct.
Yes, I believe that pre-sessions are necessary with providers because it helps with timing, knowing the interpreter, and what to expect out of interpreter, clarify interpreter’s role, and how to provide best services to help patient and provider. It is a very important tool that should always be used

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